Customer Service Clerk
REF. #
R26_0000036744
Category
Customer Service
Work places
South Stormont, Ontario
Division
NAPA Auto Parts
Status
Full-time
Your route
As a Customer Service clerk you will be responsible for handling returns and warranties at the distribution center.
This is a regular full-time position located in Long Sault
We offer a competitive salary, an attractive benefits package, and company discounts. Additionally, we provide training throughout your career to support and guide your professional development.
Your main responsibilities:
- Follow up with customers on product recalls issued by headquarters
- Conduct necessary research for all customer credit requests
- Request return authorizations from suppliers and complete the appropriate forms
- Manage supplier return warranties
Under the hood
To join our team, you must, among other things:
- Have a minimum of 1 year of experience in a similar position
- Have a very good knowledge of Excel as well as knowledge of AS400 and Access (an asset)
About the division
The Auto Parts Division is mainly involved in the sale, distribution and marketing of replacement parts and supplies for cars and light trucks. We have the largest Canadian distribution network of vehicle replacement parts. Our banners in this division include household name NAPA Auto Parts, as well as Altrom-Autocamping, specialized in parts for imported vehicles, and CMAX, specialized in paint and body supplies. With so many different roles available in our divisions, everyone can find the perfect fit for their skillset and aspirations. Just pick the one that suits you best!
